Frequently Asked Questions

Here, you'll find most of the frequently asked questions we receive. If you have a question not answered here, please do not hesitate to contact us to inquire!


  • Q.How long does it typically take to paint my townhouse?

    A.Two days for a “Refresh” and two days for a “Colour Change”.

  • Q.Is the quote I see online the final price I will pay?

    A.That is right – what you see, is what you pay. All materials and prep work included.

  • Q.What kind of paint do you use?

    A.We use the top grades of paint from every manufacturer, whether it be Dulux, Sherwin-Williams or Benjamin Moore.

  • Q.What do I have to do to prepare my house for painting?

    A.Remove all wall art and pictures from the wall, empty your closets of personal belongings (if closets are to be painted), and try to move any furniture to the middle of the room, creating a three-foot space around the perimeter of the walls to work with. Don’t worry if you can’t move that heavy couch, we will happily give you a hand.

  • Q.Do you move all the furniture?

    A.We are happy to help move some of your larger items for you. Please give us a heads up prior to arrival to ensure we have the appropriate workforce to meet your needs. Please note, we do not touch art, valuables or remove any clothing or personal belongings from your closets. We ask any items on the wall be removed prior to our arrival.

  • Q.Is PMT covered by WSIB and Liability Insurance?

    A.PMT is fully WSIB compliant and carries $5,000,000 in liability insurance, well above the $2,000,000 industry standard. We are also bonded for good measure ☺.

  • Q.What forms of payment do you accept?

    A.We accept all forms of payment including Cash, Cheque or Credit Card.

  • Q.Do you use your own employees or do you use sub-contractors?

    A.We use a combination of salaried employees and exclusive to us sub-contractors.

  • Q.Do you offer a warranty?

    A.Yes, all of our townhouse painting projects come with an industry leading 3 year warranty!

  • Q.Can I choose a specific brand of paint to use?

    A.Your price includes the highest quality paint from the top manufacturers; however, we are happy to substitute this out for a brand of your choice. Please note, an additional cost may occur.

  • Q.I already have some paint. Will you use it?

    A.Yes, we will credit you $25 per gallon for paint provided. Please note, if you do provide your own paint, we can no longer honour a warranty, as we cannot be sure of the quality or age of the paint and how it was stored.

  • Q.Can payments be made in installments?

    A.We require a 20% deposit with the balance due upon completion.

  • Q.Will there be fumes? I have allergies

    A.We only use paints with VERY low or zero VOC’s (Volatile Organic Compounds). Smells will be very minimal, if at all. All paints are safe for human interaction.

  • Q.Will you protect my floors/carpet?

    A.Absolutely – we always use drop sheets in areas of work!

  • Q.Do you provide touch up paint after?

    A.Any remaining paint is left with the homeowner for later use as touch up paint. Upon request, we will remove and safely dispose of any left over paint.

Have a question?

What Our Clients are Saying HOVER OVER TESTIMONIAL TO PAUSE

Ramy “Le Frustum” Malak

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Working with PaintMyCondo was easy and had no surprises. Getting the appointment booked was easy and the painter was professional, did clean work and was punctual. I would recommend to anyone in the GTA.

Shoutout to Ugur who did the good work.

Margaux LG

Positive: Professionalism, Quality, Responsiveness, Value

I had a great experience, from booking the job to having it completed.

Ugur did an amazing job painting my condo. He was also very professional and friendly. He was able to complete the task in one day and cleaned up after him. My place was impeccable after the job being done! I would recommend Paintmycondo.com to anyone who need a painting done! Thank you!!!

Evangeline Saldana

Positive: Professionalism, Responsiveness, Value

I’m very happy with the paint job done in my condo! Great price too! Ugur is polite and truly professional. I recommend 100%

You won’t regret!

Ally Battah

Positive: Professionalism, Punctuality, Quality, Responsiveness

I used paint my condo for a condo refresh (white) and I wish I did it sooner! It made a huge difference in refreshing my place. From my first email, Daniel was responsive and helpful, to Ugur who did my painting and repaired a crack in my drywall. Everyone was amazing, I highly recommend them!

R Brigante

Positive: Professionalism

I was so impressed with the services provided by my Paint My Condo team:

1. Paint My Condo website - great estimate tool

2. Tulin my sales rep was Quick to Respond and Informative to my needs

3. Ugur my painter provided top Quality and Fast service, a real professional

I am very happy with the results. :)

Alana Bentley

Positive: Professionalism, Punctuality, Quality, Responsiveness

TPH did an amazing job - I worked with Ugur who was fantastic. He did a really good job and went above and beyond! The walls looks great and I would highly recommend him for anyone interested. Thanks Ugur, I will definitely be using you again in the future!

AskJill Merry

Positive: Professionalism, Punctuality, Quality, Responsiveness

Very impressed with the response time. The work was completed on time, and the condo looks great.

Adam Kanji

Positive: Professionalism, Punctuality, Quality, Responsiveness

I had Ugur paint my condo and was not disappointed. His quality of work is fantastic and the attention to detail was phenomenal. He was helpful with advice and was very accommodating at all times. I would use the company and specifically Ugur again any day of the week. The cost was a bit more than other companies but the quality made it worth it.

Doaa Mohamed

The painter was on time and had the exact color I wanted, Ugur was professional and very efficient. The work was done on time and better than expected. I am overall happy with the service and would hire them again.

Tsultim N

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Thank you Daniel and team for everything from start till finish - it was excellent. A minor issue - to be followed up which was not an intend but taking ownership with no ifs and but is what stands out from others. The owner Daniel has been phenomenal especially with his instant responses. I would highly recommend Daniel and his team.

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